The Process of Ordering
Have you made your choice? The only thing you have to do now, after selecting the correct book, is to place this item in your cart, by means of the cart button. Automatically, the book will be placed in your shopping cart, where you still have the possibility to change details. On the right top side of the screen, you will see your shopping cart, and the number of articles it contains. Would you like to change the items in your shopping cart? Open your shopping cart. Click on the quantity button on the screen, and change if needed. As soon as your order is completed, click on checkout.
Are you a new customer?
New customers of Lan Di Press, are requested to give customer details, one time only. Open the page for Customer Information and fill in name, address, and contact information. Once this is finished, click on Send Registration. You will receive immediately your log in details, through your email account. By clicking on the link received in your email, you activate your account. You will find on your screen the following information: Your account has been successfully activated. You have to open once more the page of your shopping cart. If you would like to order a book or other product, open the page Order Process. For security reasons, you have to fill in once more your email address and login code, sent to you by email. At this stage, you will see an overview of your order, the costs, Billing Information and Delivery Information. The address of the receipt does not have to be the same as the address of delivery. Please fill in the necessary information and click on next. On this page you can choose the Delivery Method. Afterwards, you select your preferable way of payment, on Payment Method. At the moment you Confirm Order, your order is placed at Lan Di Press. We will reserve the articles for you, and they cannot be purchased by anybody else anymore.
Are you an existing customer of Lan Di Press?
If you are already a customer of Lan Di Press, you can login with your email address and password, received by a previous email. You will do your shopping, and afterwards go to the shopping Cart. After checking the order and confirmation, you will go to Checkout. In the next screen, you will find all your personal details. If you want, you can change addresses of billing and delivery. You will see an overview of the order, costs, billing information and delivery information. Following confirmation, continue with next. Here you can choose your Delivery Method. At the moment you Confirm Order, your order is placed at Lan Di Press. We will reserve the articles for you, and they cannot be purchased by anybody else anymore.
Our policy is to have a safe and pleasant internet shopping environment. This is why we only use the most modern payment systems which are proven to be safe on the internet. The so called HTTPS: code stands for a safe internet environment. Your personal payment details, which you submit at ordering, are completely protected, and not detectable by any means or anybody, not even Lan Di Press. The next paragraph will explain in detail the steps to follow, when paying. We offer you the following possibilities to pay your order:
- For The Netherlands and Belgium there is the system of iDEAL, online payment through several banks, like ING, Rabobank, SNS, ASN bank, Regio Bank, Knab, Triodos Bank, Van Lanschot, Bunq, Fortis, Friesland and ABN AMRO.
- For Belgium there is the bank transfer through the ILAN code.
- Credit cards: we accept EuroCard/MasterCard, American Express, Bancontact, SEPA-incasso, and Visa.
- Direct ebanking.com.
- Carte Bancaires.
The details of the payment which are given for the actual payment, are completely protected and cannot be recognized nor found by anybody, not even landipress.com. The procedure of payment will be explained, step by step, in the headings bellow.
Payment Follow up
You made your decision to purchase an article present on the website, and filled in your billing and delivery addresses. When you reach the payment page, you will find different ways to pay. You choose your preference.
When you made your choice for payment, and this is completed correctly, the payment is received by Lan Di Press. From this point on, we immediately prepare your order.
Transactions with a credit card will be taken care for by a secure system, . All transaction will be guided and guarded by Mollie. You will recognise a secure website by the logo, and the HTTPS format of webshop. Our service partner, Mollie, will take care for a protected transmission between your computer and the webshop, through Payment Provider Mollie. This indicates that all your information will be sent by transcript data (the so called secure connection).
Our Service Partner Mollie
At the moment you have made your choice of payment, your computer will be connected through a safe line, via Payment Provider Mollie. This indicates that the information sent by your computer will be decoded for security purposes. (so-called secure connection, HTTPS).
Confirmation of Your Order
Each completed order will be confirmed by email, including a confirmation of the order. It is important to fill in a correct email address.
The confirmation of the order by email, is not a confirmation of payment. It confirms that the ordering process is successfully completed. Lan Di Press received the order, but is entitled to refuse an order, or to ask for further information from customer.
To complete your order, Lan Di Press needs to receive your payment on its bank account. There could be a time span of some working days between the withdrawal of payment from your account and submission to the account of Lan Di Press. As soon as the payment of your order is received, Lan Di Press starts the handling of the order.
The costs of postage for The Netherlands will be € 6,95 per book. Delivery within Europe will cost € 13,00 per book. Delivery outside of Europe will cost € 25,00 per book. The postage costs are fixed prices.
24 Hour delivery
As a principle, we will try to send your order within 24 hours, after payment is received, in the Netherlands and Belgium. For overseas countries, the delivery could take more than 1 day. Your book will be safely wrapped and as soon as possible offered to you.
How will my order be delivered?
We will transport your order through TNT Post, or other international mail companies, like UPS or DHL. The delivery will fit in through your mailbox, since books are packed separately. This is the most inexpensive way to deliver. Lan Di Press will send you a confirmation by email, as soon as the book is mailed. There is a Track & Trace code, which supports you to follow your package by email.